Frequently Asked Questions - The Hand Pilot

FAQ’s

The Hand Pilot is a monthly or quarterly subscription service curated for the distinguished man who craves a different sexual experience without leaving his own home. Each month, or quarter, a subscriber will receive one sexual gratification device, a corresponding lubricant and four-five samples of premium products. And for the man who is lucky enough to fly with a co-pilot, we also offer a subscription box specialized to enhance your pleasure when not flying alone.

It’s easy!  Simply select whether you want a solo box or co-pilot (partner) box. Then select how much bang for your buck! We offer three price tiers to help you decide. Next, decide how long you want your subscription to last. Remember, you can cancel at anytime but the longer the term you buy in advance, the greater the discount.

The solo box contains everything a man needs to fly solo. Each box will be different but will contain an adult toy specifically designed for a man, a lubricant to enhance the experience and four-five samples of premium products.

For a man with a co-pilot, we know there can be a lot of pressure to plan the perfect “date” night. The co-pilot box contains everything a man needs to have a romantic, fulfilling night with your partner. We’ll do all the work and you get all of the credit! Each box contains a range of items, customized to a theme.

Your items ship in a discrete box with no outer markings or stickers that indicate any branding. All the fun is on the inside! The return shipping address on the box as well as the billing name are under “FHG*PILOT” to maintain discretion.

If you wish to order just one box, simply sign up for our monthly box. To avoid monthly shipments, please cancel by the last day of the month to avoid being billed for the next month. We regret we cannot retroactively cancel boxes after you have been billed.

Our Recreational boxes ship on the fifteenth of each month, while Captain and Commander boxes ship on the 15th of every third month. Orders placed on or before the 10th of the month will ship the 15th. Orders placed after the 10th will ship the following month on the 15th.

We ship from New Jersey so boxes to the east coast typically arrive within 1-2 business days, midwest boxes in 2-4 business days, and west coast boxes in 4-5 business days. Your credit card will be billed when your order is placed. Please place your order by the tenth of the month to receive that month’s shipment.

To cancel your subscription, simply log in to your account, click the “Subscriptions” link and select “cancel.” Please be sure to cancel by the last day of the month. Once your account is billed, the order cannot be cancelled.

Due to the personal nature of the products, we regret we are unable to accept returns on either entire boxes or individual products, even if unused.  However, we are completely committed to our customer’s satisfaction.  If you are unhappy for any reason, please contact us at info@thehandpilot.com.  We will work with you to make it right!

Yes we do send boxes for review! We currently are happy to work with content creators who:

  1. Have a minimum of six months presence on a well-maintained site
  2. Have a relationship with our market or an adjacent market
  3. Are willing to give an honest, thorough review
  4. Have a following that matches our customer demographic

If you believe you meet the above criteria, please email us at info@thehandpilot.com with your information and we will follow up with you.

Absolutely not! If you’re flying solo, the majority of our products focus on the sensation, not the orifice. Our video downloads are completely discreet and have something for every body! If you are selecting a couple box, just indicate in the comment section if you’re in a same sex couple. Your box will then be designed specifically for you.

All monthly and quarterly subscriptions will be billed immediately upon signup. Renewals will be billed on the 10th of the month, or on the 10th of every third month (depending on your chosen plan). Any signups after the 10th of a given month will ship the following month on the 15th and renewal charges will be based on that start date. If you need to cancel, please do so prior to your next renewal date.

Shipping is included for all subscriptions and purchases through the online store. Products can be shipped to APO.DPO.FPO addresses. Regretfully, we are not able to ship overseas at this time.

Not unless you want to! Each month or quarter we will design a different box to help you maximize your experiences. If you wanted the same experience every month, we’d send you a wife! However, if you do get attached to a product and want to get into a committed relationship, you can always purchase the products at our online store.

Subscription boxes are not new and male sexual enhancement has been around since man discovered his hand. But no one has ever geared a subscription box towards meeting this need. Until now. And unlike many sites geared towards men, The Hand Pilot is completely SFW. We are dedicated to taking the shame and embarrassment many men feel. If women can discover their “O” men can claim theirs!

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