If you subscribe to The Hand Pilot and/or place an order through thehandpilot.com, sign up and/or place an order through the online store, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself (“Personal Information”).
We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. The Hand Pilot will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.
Like most website operators, FHG, NJ, Inc.dba The Hand Pilot collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FHG, NJ, Inc.dba The Hand Pilot’s purpose in collecting non-personally identifying information is to better understand how FHG, NJ, Inc.dba The Hand Pilot’s visitors use its website.
FHG, NJ, Inc.dba The Hand Pilot also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. FHG, NJ, Inc.dba The Hand Pilot only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to FHG, NJ, Inc.dba The Hand Pilot ‘s websites choose to interact with FHG, NJ, Inc.dba The Hand Pilot in ways that require FHG, NJ, Inc.dba The Hand Pilot to gather personally-identifying information. The amount and type of information that FHG, NJ, Inc.dba The Hand Pilot gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at WordPress.com to provide a username and email address. Those who engage in transactions with FHG, NJ, Inc.dba The Hand Pilot – by purchasing a subscription, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FHG, NJ, Inc.dba The Hand Pilot collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with FHG, NJ, Inc.dba The Hand Pilot . FHG, NJ, Inc.dba The Hand Pilot does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
FHG, NJ, Inc.dba The Hand Pilot discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on FHG, NJ, Inc.dba The Hand Pilot ‘s behalf or to provide services available at FHG, NJ, Inc.dba The Hand Pilot ‘s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using FHG, NJ, Inc.dba The Hand Pilot ‘s websites, you consent to the transfer of such information to them. FHG, NJ, Inc.dba The Hand Pilot will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, FHG, NJ, Inc.dba The Hand Pilot discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when FHG, NJ, Inc.dba The Hand Pilot believes in good faith that disclosure is reasonably necessary to protect the property or rights of FHG, NJ, Inc.dba The Hand Pilot, third parties or the public at large. FHG, NJ, Inc.dba The Hand Pilot takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
NON-PERSONALLY IDENTIFIABLE INFORMATION
In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Information obtained in connection with the Site, the App, and the Store may be intermingled with and used by us in conjunction with information obtained through sources other than the, Site, App, and Store including both offline and online sources.
How We Use Your Information
ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE
We may use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site, and its features, the App, and the Store, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site, App, and Store.
We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site, the App, and the Store and certain features on the Site, the App, and the Store, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site and the App; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
AFFILIATES; CONSULTANTS; THIRD PARTIES
Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site and Store available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.
LAW ENFORCEMENT AND INVESTIGATIONS
Please note that The Hand Pilot reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site, App, or Store rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
CHANGE OF CONTROL
NON-PERSONALLY IDENTIFIABLE INFORMATION
We use non-personally identifiable information in the aggregate, so that we can improve the Site and Store and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
If you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from The Hand Pilot. Each email we send will contain information on how to unsubscribe from our mailing list.
If you elect to use our referral services for informing a friend about our Site or Store we ask you for the friend’s name and email address. The Hand Pilot will automatically send the friend a one-time email inviting them to visit the Site. The Hand Pilot stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
How We Protect Your Information
We are committed to protecting the information we receive from you. However, we will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, The Hand Pilot cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.
The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access.
Accessing and Updating Your Personal Information and Preferences
If you are a registered user, you may access and update your registration information through your portal at www.thehandpilot.com.
If you have questions on doing that, you can request help by sending email to firstname.lastname@example.org. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to five business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
Children’s Privacy and Parental Controls
This Site and the App are not intended for persons under the age of 18, and we have no intention of collecting or soliciting Personal Information from persons under the age of 18. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 18 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.
Links To Third Party Sites
Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These “other” domains (web sites) are not controlled by The Hand Pilot. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.
Site, App, and Store Terms and Conditions
Use of this Site, App, and Store is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site, App, or Store constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR THE STORE.
The Hand Pilot
5101 Route 42 #12
Turnersville, NJ 08012
United States of America